1.1 Legal notice
In accordance with article 10 of the Law 34/2002, of July 11, of "Information Society Services and Electronic Commerce”We bring the following information to your attention:
COMBI TÈCNIC, S.L, [henceforth TECHNICAL COMBINATION], is the owner of the Web portal combisa.com, who acts exclusively as the manager of the content of this Web portal, based in: POL. IND. LLUIS COMPANYS, C/L’ARTESANA, S/N – 43400 MONTBLANC, NIF B43830603, Registered in the Mercantile Registry of Tarragona Volume 2142, Folio 148, Sheet T-32480, Entry 5th, is responsible for the management and operation of the aforementioned website.
If you want to contact us, you can do so via email gestion@combisa.com
INTRODUCTIONThis Legal Notice regulates the use of this website. Access to the website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users.
ACCEPTANCEThe use of the Website attributes the status of User, and implies the full and unreserved acceptance of each and every one of the provisions included therein Legal Notice, in the version published by TECHNICAL COMBINATION, at the same time as the User accesses the Website. Consequently, the user must carefully read this Legal Notice each time they intend to use the website, as it may be subject to modifications.
INFORMATION ABOUT LINKS“TECHNICAL COMBINATION is not responsible for non-own or third-party websites, which can be accessed through links or any content made available by third parties.
Any use of a link or access to a website not owned by the user is at the sole discretion and risk of the user and TECHNICAL COMBINATION does not recommend or guarantee any information obtained through a link outside the Web of combisa.com, nor is it responsible for any loss, claim or damage arising from the use or misuse of a link, or of the information obtained through it, including other links or websites, from service or access interruption, or from the attempt to use or misuse a link, whether connecting to the Website combisa.com as when accessing information from other websites from the same website.
LIMITATION OF WARRANTIES AND LIABILITYTECHNICAL COMBINATION does everything possible to avoid any errors in relation to the contents of this web page.
TECHNICAL COMBINATION adopts the necessary measures and mechanisms to guarantee the security of communications and transactions that take place through the web portal, according to the state of technology and in accordance with the type of transactions and services that are made available of the users.
TECHNICAL COMBINATION will not be responsible for any damage that may occur to the users' computer system due to any cause outside or not attributable to this website, including, without limitation, damage caused due to interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the electronic system. Likewise, TECHNICAL COMBINATION nor will it be responsible for any interruption, error or failure that occurs in the system, due to a malfunction of the network or the servers connected to it.
INTELLECTUAL AND INDUSTRIAL PROPERTY, REGISTERED TRADEMARKSThe structure, design and form of presentation of the elements (graphics, images, files, logos, color combinations and any element susceptible to protection) are protected by intellectual property rights, owned by TECHNICAL COMBINATION.
Reproduction, transformation, distribution, public communication, making available to the public and, in general, any other form of exploitation, partial or total, of the elements referred to in the previous section are prohibited. These acts of exploitation can only be carried out by virtue of the express authorization of TECHNICAL COMBINATION and that, in any case, they must make explicit reference to the ownership of the aforementioned intellectual property rights of TECHNICAL COMBINATION.
It is only authorized for private use of documentary material produced by TECHNICAL COMBINATION. In no event shall you be able to remove, alter, circumvent, or tamper with any protection devices or security systems that may be installed.
Except express authorization of TECHNICAL COMBINATION, Linking to “landing pages”, frames, or any similar manipulation is not permitted. Links must always be to the main or home page.“ combisa.com.
The distinctive signs (trademarks, trade names) of TECHNICAL COMBINATION, are protected by industrial property rights, and the use or manipulation of any of these is prohibited, except with express written authorisation from TECHNICAL COMBINATION.
DO NOT SHARE YOUR PERSONAL INFORMATIONTECHNICAL COMBINATION will never email or call you to ask you to reveal or verify your account password to TECHNICAL COMBINATION, nor their bank account or credit card numbers, nor any other type of personal information. If anyone contacts you or you receive an unsolicited email requesting any of the above details, do not respond and report it immediately to TECHNICAL COMBINATION, so that they proceed with the investigation into the incident.
IDENTIFY FAKE EMAILS (spoofing or phishing attempts)Ignore any e-mail you receive that requests personal information or redirects you to another web page that is not owned by TECHNICAL COMBINATION, or that of companies in its group, or in which it is asked to pay by means other than those authorised by TECHNICAL COMBINATION, as it could be an attempt at impersonation (‘spoofing’ or ‘phishing’), and you will have to consider it fraudulent.
TECHNICAL COMBINATION use the domain “combisa.com” for your emails. If you receive an email with a different format, for example: combi.security@hotmail.com, you can be sure it's a fake email. Some phishing emails contain links to websites that use the word “Technical combination” to your URL, but which will direct you to a completely different website. If you hover your mouse over the link, you will be able to see the associated URL, which will likely be formatted differently than those linked on genuine websites from TECHNICAL COMBINATION.
Even if you do click on a phishing email and are redirected to a page that looks like «Your Account» or any page asking you to verify or change your personal information, ignore it and consider it fraudulent.
REPORT PHISHING ATTEMPTSSend an email to the address gestion@combisa.com and attach the email you consider fake. By attaching this fraudulent email to us, you are helping us trace its origin.
If you cannot attach the fake email, please forward it to gestion@combisa.com and include as much information as possible about it.
1.2 Privacy Policy
In accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, we inform you that the personal data provided via the forms, as well as your email address, have been included in a processing operation owned by COMBI TÈCNIC, S.L, [henceforth TECHNICAL COMBINATIONwith its registered office at POL. IND. LLUIS COMPANYS, C/L’ARTESANA, S/N – 43400 MONTBLANC, NIF B43830603, registered in the Mercantile Registry of Tarragona Volume 2142, Folio 148, Sheet T-32480, Entry 5, is responsible for the management and operation of the aforementioned Website.
Please be informed that your data may be processed for the purpose of providing information about our products and/or services by electronic means, provided you authorise us to do so. Your data may be subject to profiling, for the purpose of implementing a loyalty scheme in accordance with the client's commercial relationship and to offer promotions appropriate to your preferences. However, you may object to these types of communications at any time by sending an email to the address gestion@combisa.com Subject: Unsubscribe from mailing list.
You can consult the additional and detailed information on the processing of your data, in point 1.3 of this document.
Likewise, you may exercise your rights of access, rectification, erasure, objection, portability, and limitation by sending a written request to the following email address: gestion@combisa.com, indicating in the subject line «Data Protection». If the data controller has reasonable doubts regarding the identity of the natural person making the request, they may request that the additional information necessary to confirm their identity be provided.
POLICYTECHNICAL COMBINATION is particularly aware of the protection of the data of the users of the services accessed through the website. Through this Privacy Policy users are informed of combisa.com on the processing and uses to which personal data collected on the web are subjected, through additional information, so that they may decide, freely and voluntarily, whether they wish to provide the requested information.
USE OF ARTIFICIAL INTELLIGENCETo improve the quality of our services, we employ Artificial Intelligence (AI) technologies, including language models and automated algorithms. These technologies can process and analyse information for:
• Offer quick and personalised responses.
Detect patterns and trends to optimise the user experience.
• Automate support and customer service tasks.
AI operates under strict protocols and security and privacy measures, and does not share your data with unauthorised third parties. All information processed by AI systems is treated confidentially and is limited exclusively to the purposes for which it was collected.
SECURITY MEASURESFinally it is reported that TECHNICAL COMBINATION, has adopted appropriate technical and organisational measures in the information system to ensure the security and confidentiality of the data stored, thereby preventing its alteration, loss, processing or unauthorised access; taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of the processing, as well as the risks of varying probability and severity associated with each of the processing operations.
RIGHTS OF USERSThe data subject may, in any case, exercise their rights in accordance with the General Data Protection Regulation 2016/679 and the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, which are:
The right of access, to be exercised on an annual basis, with the exception of accredited legitimate interest.
TECHNICAL COMBINATION will proceed to notify its decision within one month. If it were in the affirmative, the interested party will be able to access the aforementioned information within 10 days of its notification.
B.- The rights of rectification and erasure may be exercised, in accordance with the following provisions, provided that the interested party considers that the data collected in our processing are inaccurate, incomplete, inadequate or excessive. In this case, they may be exercised through one of the previously provided means.
TECHNICAL COMBINATION, will proceed with rectification or deletion within 10 days of receipt of the request.
C. The right to object may be exercised, in accordance with the following provisions, whenever the interested party wishes to object to the processing of his personal data, both for whether the data are processed lawfully and for legitimate interest or relative consent for advertising purposes.
D. The right to data portability may be exercised, in accordance with the following provisions, as long as the interested party considers that the data collected in our treatments must be returned to the owner of the data, or to another third party (Processor).
E. – The right to restrict processing the right of opposition to the processing of your data may be exercised beforehand, and that until the Right of Opposition is resolved, the processing of the same shall be limited.
CHANGE OF REGULATIONSTECHNICAL COMBINATION, reserves the right to modify this policy in order to adapt it to new legislative or jurisprudential developments. Such changes will be communicated in advance as necessary on our Website, without prejudice to requiring the necessary consent from those affected when it is not considered to have been granted in accordance with the terms of this policy.
Any doubts, questions or comments you may have with reference to these regulations, do not hesitate to consult them by directing your communication on this subject to: gestion@combisa.com
1.4 Additional information
| PERSONAL DATA PROTECTION GDPR EU 2016/679 – LOPDGDD 3/2018 Additional information | ||
| responsible | Identity of the data controller | COMBI TÈCNIC, S.L POL. IND. LLUIS COMPANYS, C/L’ARTESANA, S/N – 43400 MONTBLANC 977 60 70 65 gestion@combisa.com |
| purpose | Description of the purpose of the processing |
Referring to«purpose limitation principle»The data collected will be processed solely for specified, explicit, and legitimate purposes and will not be further processed in a manner incompatible with those purposes. Your personal data will be processed by: – To attend to your queries, as well as to periodically provide you with information about our products and services that may be of interest and/or preference to you, by electronic means, current or future, provided you authorise us to process it. In addition to the purposes described, the Data Controller has a legitimate interest in using the information collected or generated for: – The improvement of the website, its management and security. – Carry out studies to analyse the relevance and use of the website, including through anonymised information. |
| Term of conservation | The personal data provided will be kept as long as the commercial / commercial relationship is maintained as long as you do not ask us to delete it. We inform you that, in accordance with the legal provisions, we are obliged to keep them for fiscal and accounting reasons, and to make them available to a competent public entity that so requests. | |
| Automated decisions | We inform you of the existence of automated decisions, including profiling, in order to improve your user experience and provide you with information, services or products appropriate to your preferences. | |
| Legitimation | Legal bases of treatment | Your personal data will be processed, as you were informed at the time of collection, in accordance with the Legal Basis identified in RGPDUE 2016/679. |
| Recipients | Recipients of the transfer | The data collected may be communicated to other companies in the Andreu group for specific purposes, in strict compliance with internal Data Protection regulations. |
| International data transfers | They are not foreseen. | |
| In charge of treatment | The data may be transferred to data processors with access to data, with whom the obligations and responsibilities required by RGPDUE 2016/679 are formalized and who offer sufficient guarantees. | |
| rights | Exercise of rights |
The interested party may exercise the rights that assist him, in accordance with RGPDUE 2016/679 and which are: • Right to request access to personal data relating to the data subject. • Right to request its rectification or erasure. • Right to request restriction of processing. Right to object to treatment. Right to data portability. The interested party may exercise these rights by submitting a letter to the address of the person in charge of treatment or by sending a statement to the email gestion@combisa.com. If the data controller has reasonable doubts about the identity of the natural person submitting the request, they may request that additional information necessary to confirm their identity be provided. In the event that the interested party acts through a legal representative, the latter must provide the document accrediting legal representation. If the data subject considers their rights to be violated, wants more information, and/or how to exercise them, they can contact the AEPD: Tel. 901.100.099 and 91.266.35.17 C/Jorge Juan, 6 – 28001 Madrid. |
| Protection of Personal Data. GDPR (EU) 2016/679 and LOPDGDD 3/2018. Additional information video surveillance | ||
| responsible | Identity of the data controller | COMBI TÈCNIC, S.L POL. IND. LLUIS COMPANYS, C/L’ARTESANA, S/N – 43400 MONTBLANC 977 60 70 65 gestion@combisa.com |
| purpose | Treatment description | The capture of images obtained and stored through the recording system (video surveillance cameras), used for the purposes of prevention, security and protection of people and goods found in the organization's facilities. |
| Term of conservation | The images captured by the video surveillance system will be kept for a maximum period of one month from their capture, after which they will be deleted, unless the user exercises any of the rights legally available to them. | |
| Legitimation | Legal bases of treatment | The legitimate interest of the Data Controller, with the aim of guaranteeing security at the organisation's premises. |
| Recipients | Recipients of the transfer |
Access to the images will be exclusively for the organisation as the controller of the recording system. However, the company providing the Video Surveillance and/or Security Service that the organisation has contracted may have access to these images, but this will always be done under a prior contract signed between both parties, complying with the guidelines approved by the data protection authorities. Likewise, the images may be transferred to the State Security Forces and Bodies, as well as to the courts and tribunals that require it in compliance with a legal obligation applicable to the Entity as Data Controller. |
| rights | Exercise of rights |
The interested party may exercise the rights that assist him, in accordance with RGPDUE 2016/679, by submitting a letter to the address of the data controller or by sending a statement to the email gestion@combisa.com. If the data controller has reasonable doubts about the identity of the natural person submitting the request, they may request that additional information necessary to confirm their identity be provided. In the event that you consider your right to personal data protection to have been violated and wish to learn more about this right and how to exercise it, you can contact the AEPD: Tel. 901 100 099 and 91.266.35.17 C/Jorge Juan, 6 – 28001 Madrid. |